KijangWinn Privacy Policy – Malaysian User Data Protection

This Privacy Policy explains how KijangWinn ("we", "the platform") collects, processes, stores, and protects the personal information you provide when using our services. This policy applies to all users who register or use any part of the KijangWinn platform.

Kijangwinn takes our responsibilities under applicable data protection laws seriously. We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. Every decision regarding data handling is made with users' interests and privacy as the primary consideration.

By using the KijangWinn platform, you agree to the collection and use of data as described in this policy. If you do not agree, please discontinue use of the platform and contact us to delete your account.

Kijangwinn only collects data that is strictly necessary to provide a secure and fully functional service. We do not collect information beyond what is required for platform operations.

Technical data such as IP addresses and device information is collected automatically when you use the platform. This information is essential for detecting unauthorised access attempts and ensuring the security of your account.

Every piece of data we collect has a clear and legitimate purpose. KijangWinn does not use user data for any purpose not stated in this policy.

• Account management: Verifying your identity, processing registration, and securely managing your account profile
• Transaction processing: Processing deposits, withdrawals, and all financial transactions on the platform
• Platform security: Detecting and preventing fraud, unauthorized access, and platform abuse
• Regulatory compliance: Fulfilling KYC requirements, financial reporting, and related legal obligations
• Customer support: Resolving inquiries, complaints, and technical issues you report
• Platform improvement: Analyzing aggregated usage patterns to improve the user experience
• Service communications: Sending important notifications related to your account, security, and platform updates
• VIP Program: Managing VIP points and tiers and delivering the appropriate benefits

Kijangwinn does not sell, rent, or disclose your personal information to any third party for marketing or commercial purposes. Data sharing only takes place in limited situations and under strict controls.

Your data may be shared with the following parties under very limited circumstances:

• Payment providers: Information required to process your financial transactions, such as your name and payment details
• Game service providers: Minimum data required to run games on the platform, excluding full financial information
• Statutory authority: Where required by Malaysian law or a valid court order
• Security auditors: Independent third parties conducting regular security audits, subject to strict confidentiality agreements

All third-party providers we work with have signed data processing agreements ensuring they handle your information to the same strict standards we uphold.

Your data security is kijangwinn's top priority. We invest continuously in security infrastructure to ensure your information is always protected.

The security measures we employ include 256-bit SSL encryption for all data transmissions, encryption of sensitive data stored in our databases, servers hosted in certified data centers with strict physical access controls, real-time threat monitoring systems, and regular independent security audits.

Your personal data is retained for as long as your account remains active. After account closure, data is kept for the period required by law (typically 7 years for financial records) and is then securely deleted or anonymised.

Kijangwinn uses cookies and similar tracking technologies to ensure the platform functions correctly and to deliver a better experience for you.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. This cannot be disabled.
• Performance Cookies: Collecting anonymous information about how users interact with the platform to help us improve performance.
• Functional Cookies: Saving your preferences such as language and display settings for a more personalized experience.
• Analytics Cookies: Helps us understand aggregated usage patterns for platform improvement purposes.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect platform functionality. KijangWinn does not use cookies for third-party advertising purposes.

Under Malaysia's PDPA and our own policy, you have the following rights regarding your personal data at KijangWinn:

• Right of Access: You may request a copy of all personal data we hold about you
• Right to Rectification: You may request the correction of any inaccurate or incomplete data
• Right to Erasure: You may request the deletion of your data, subject to legal retention requirements
• Right to Restriction of Processing: In certain circumstances, you may ask us to restrict how we process your data
• Right to Data Portability: You may request your data in a machine-readable format
• Right to Object: You may object to the processing of your data for certain purposes

To exercise any of these rights, contact the KijangWinn support team via live chat on the platform. We will process your request within 30 business days.

The KijangWinn platform is strictly limited to users aged 18 and above. We do not knowingly collect or process any data from minors.

Should we discover that data from a minor has been collected without our knowledge, it will be deleted immediately and the account in question will be terminated. If you have reason to believe a child has registered on our platform, please contact us right away.

Our KYC age verification process is an added layer of protection to ensure only eligible individuals can fully access this platform.

Kijangwinn reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to how we protect your data.

When significant changes are made, we will notify active users via in-platform notifications or email at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.

The "Updated" date at the top of this page reflects the last time this policy was reviewed and revised. We recommend checking this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the KijangWinn data protection team is ready to assist you.

You can reach us via:

• In-platform live chat: The fastest option — usually answered within 5 minutes
• Email: [email protected] — answered within 1 business day
• FAQ Section: Answers to frequently asked questions about privacy can be found at FAQ page us

The kijangwinn support team operates 24 hours a day, 7 days a week. We are committed to addressing every privacy-related inquiry seriously and in the shortest possible time.